FAQs

12221iStock_000008335931XSmall.jpg What is Teacher-of-Primary.co.uk?

Teacher-of-Primary.co.uk specialises in teaching resources for primary school teachers.  Our resource bank has over 16,800+ pages of English, Maths, Science and History teaching materials, all created by specialist teachers.  The website is packed with editable PowerPoint resources enabling teachers to adapt the content to suit their specific needs.  To accompany the wide and diverse range of PowerPoint resources, we also have hundreds of worksheets to use in the classroom.  All of Teacher-of-Primary’s resources can be downloaded and used offline and stored digitally, saving paper and maximizing flexibility.

How do I find what I’m looking for on Teacher-of-Primary.co.uk?
Using Teacher-of-Primary.co.uk is simple. All of the resources can be accessed from the main menu on the home page.  Just go to 'English Resources', 'Maths Resources' or 'Other Subjects' then select the category you want to browse. Alternatively you can search for a resource using the search box at the top right of the page.  You can then become a member and access all the resources for either 6 or 12 months.

Who are we?
Teacher-of-Primary.co.uk was created in 2014 by teacher Martin Grundy. Martin is the founder of www.Teacher-of-English.com and www.The-English-zone.com and has over 14 years' experience of teaching in schools in the UK.  He has worked as a one to one specialist English tutor in schools in Greater Manchester, England and been a GCSE examiner for seven years.

How does membership work?
Becoming a member brings users many benefits. It allows access to the members' area of the site where all the resources are available to download instantly. Membership represents incredible value for money as subscribers are authorised to download materials free of charge once the membership fee has been paid. Depending on the type of membership you opt for, subscribers are given a number of credits to spend on the site each month. Credits are our very own currency. Individual Membership gives users a number of credits per month to download any number of resources. Credits are spent whenever a file is downloaded.

School membership users can download an unlimited number of materials (with a 300 credit daily cap) during their period of membership. For more information about credits and membership click here.

Who makes the resources?
The resources have been made by the site’s creator teacher Martin Grundy and a number of other primary school specialist contributors.

How can I become a member?
Click here for membership details. You can join online with your credit/debit card or PayPal account or you  can post a cheque or send a bank transfer if you prefer.  Web based payments are protected by SagePay and PayPal’s secure online payment system.

You can also pay by cheque, BACS or purchase order.  To join and pay using these methods simply complete the online form and select 'Cheque / BACs' as your payment method.  This will create an invoice which will be sent to the email address you have provided on the application form.

How much does it cost?
Membership packages start from £29 depending upon the package you opt for. Click here for pricing details.

How do I join?
Go to our membership page and read our terms and conditions. You must agree to these before you can become a member.  Complete the relevant application form, then follow the onscreen prompts to make payment either via PayPal, Credit or Debit card or cheque.

Upon completing your payment online, you will receive an email to the registered email address, asking you to verify the member account. Once verified, you will then be able to login and access the online resources. If paying by cheque, you will be sent an email with login notification once payment has cleared.

If you need to contact us regarding your membership, please email services@teacher-of-primary.co.uk and include your full name and address.

Is it secure to join online?
Yes. Credit and debit card transactions are handled by Sagepay and PayPal's secure servers and are fully encrypted in line with banking industry standards.  Teacher-of-Primary.co.uk has no access to your bank account or card details.

Does Teacher-of-Primary.co.uk have my card details?

No, your card details are never passed to us.

What happens when I reach the end of my period of membership?
We will send you a reminder by email 30 days before the end of your current period of membership. If you wish to cancel your subscription at this point just email us at services@teacher-of-primary.co.uk or call 01204 439971 and we will close the account.  If you have paid via card or PayPal and are happy to continue your membership the subscription will automatically renew.  If you have paid by cheque or BACS please arrange payment to reach us before the renewal date - visit the contact us page for address details.  You can also renew membership prior to your renewal date.  If you do this your membership will be extended from the date that the account was due to renew. 

How do I cancel my subscription?

To cancel your subscription just email us at services@teacher-of-primary.co.uk or call 01204 439971 14 days before the end of your current period of membership and state your wish to cancel.

How do I log in?
Select 'Sign in' at the top right of the page then login using your username and password.

What if I have forgotten my username or password?
If you have forgotten your username or password please click the 'forgot' link on the sign in page and we will email your details to you.

I have a new email address but cannot update the email details on my account

Just email us at services@teacher-of-primary.co.uk and we'll update it for you.

How and when do my credits update?

Credits update on the 'monthly anniversary' of the date you joined the site.  For example, if you joined on 17th November your credits will refresh on 17th of each month.  If you are an individual member the number of credits will return to 50 or 100 (depending upon your membership package) when they update.  Therefore it's wise to use your credits each month as they don't carry over into the following month.  If you are a school member your account has unlimited monthly downloads (with a 300 credit daily cap) from the date you join the site until the date the account closes.

I need help with the website or a resource.

For one to one help, advice and support call Subscriber Support on 01204 439971 between 9am and 6pm GMT.

We hope you enjoy exploring Teacher-of-Primary.co.uk and join our teaching community.

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